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Old 11-25-2008, 05:02 AM
Vasily B.'s Avatar
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Thumbs up Chat Logs feature added

Greetings,

Today I have completed a feature that allows to view logs of ALL chats for all the operators. Only account can view that log and see operators chats history.

I hope you like the feature We work for you.
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Old 02-08-2009, 01:57 PM
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Quote:
Originally Posted by Vasily B. View Post
Greetings,

Today I have completed a feature that allows to view logs of ALL chats for all the operators. Only account can view that log and see operators chats history.

I hope you like the feature We work for you.
would be nice to be able to download them per operator so if the Operator is or the client is been a git we have them on paper as well as online

love the service
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Old 02-09-2009, 02:26 AM
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Thanks for your request I think we will add it today..
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Old 02-09-2009, 02:28 AM
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Kool I will keep my eye's open

Rex
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Old 02-09-2009, 03:28 AM
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I have just added a tool to download chat sessions for operator. Global operator history will be added in few hours also
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Old 02-09-2009, 03:33 AM
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Quote:
Originally Posted by Vasily B. View Post
I have just added a tool to download chat sessions for operator. Global operator history will be added in few hours also
YAY
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Old 02-09-2009, 03:35 AM
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That was a Fast YAY all the old chats are now dead they say Incorrect Chat ID
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Old 02-09-2009, 03:39 AM
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Fixed. Let us know if there are any problems. Thanks for your suggestions
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