Canned Messages Implemented

[Vasily B.]

Greetings

I'm happy to say now you have canned messages. You can create your own messages in account area. They will be available for all your operators.

Let us know if you have any comments.

[Vasily B.]

Another feature added. Now you can use Username tag in your canned message.
If you wish to include Visitor username in your canned message please use the following tag:

{visitor.name}

Visitor's real name will be used in reply. Let us know if you have any questions.

[Vasily B.]

Tooltip added Now when you mouseover your canned message you can see a full reply in a beatiful tooltip. I think you might love this addition

If you don't see the changes - please ctrl + f5 your operator console

[Rexzooly]

Kool new options kool :P maybe a {Op.Userlist} so we could say one of the names staff will get back to you so on so forth just a ida

[JBD]

Awesome and awesome! A true time saver! Thanks!

May I suggest adding instructions for the new auto name feature on the canned messages control panel page.

[terrykiwi]

Hi Vasily,

[1] Where is the file to download this new version?
[2] I tried to install the old version on another computer running Vista, but it does not recognize the file type (.air) so cannot associate an application to open it. What should I do?
[3] What is the "Doors" version that is discussed here in the forum?

Thanks,
Terry.

[Rexzooly]

Originally Posted by terrykiwi

Hi Vasily,

[1] Where is the file to download this new version?
[2] I tried to install the old version on another computer running Vista, but it does not recognize the file type (.air) so cannot associate an application to open it. What should I do?
[3] What is the "Doors" version that is discussed here in the forum?

Thanks,
Terry.

Hi Terry Doors is just the portale just like the .air version please give her a try
i am the programmer of doors please view doors there it clearly states what she dose.

also it works on vista.

[terrykiwi]

Originally Posted by Rexzooly

Hi Terry Doors is just the portale just like the .air version please give her a try
i am the programmer of doors please view doors there it clearly states what she dose.

also it works on vista.

Hi Rexzooly.

I'll give it a try. Where is the download link?

[Vasily B.]

Hi Terry

You don't need to download anything. Once you're registered just login to your operator console and that's all

Air - check this url:
AdobeAir version of our Live Help service

[terrykiwi]

So the new features only work on the browser version? Not the AIR version?