Multiple Domains functionality

[Vasily B.]

Greetings,

We actively use this service for our own projects. Thousands visitors every day and IntelliLiveHelp service is pretty stable. We offer support for all our scripts and services and use ticket system to track problems. So I will explain what problem we had here before:

for say we have three sites:

1. Directory Script, Free Directory Software :: eSyndiCat Directory Software
2. Subrion Open Source Content Management System :: Subrion Site Management Software
3. Affiliate Management Software :: eLitius Affiliate Management Software

We use live help on all these sites and I configured my intellilivehelp account to display contact form when I do not have online operators. All the contact requests were sent to one email and they all had one title. It was quite hard to detect what software people asked about. We understand there is a necessity to define what site a custom request has been sent from. So accounts could manage their domains in account area and configure their sites in different and don't use the same configuration for all the sites.

We have implemented this system for our account and now it's being tested by our operators and we hope we can make it soon for all our members.

Good luck with IntelliLiveHelp. We work for you!

Regards,
Vasily

[JBD]

Are you planning on adding special features for each domain? What I have in mind is the ability to have a different chat button/image for each site. This way the chat buttons could integrate more easily, and match the design scheme of all separate sites.

Also, when are you planning on releasing this update?

[Vasily B.]

Hi
Actually you can use specific buttons for your different sites. Just add additional buttons in your account area and use generated code You can check that in action here:

Intelligent Web Hosting:: Reliable Cheap Web Hosting for eSyndiCat & Subrion

Subrion Classifieds Script, Web Directory Script, Articles Script, Open Source CMS :: Subrion Content Management Script

Affiliate Management Software :: eLitius Affiliate Management Software

Free Effective CRM Solution, Followup Emails, Broadcast Emails, Auto Responder :: IntelliResponder.com - Intelligent Email Marketing Service

All of them are from the same account.