Doors - Desktop App

[Rexzooly]

After using the Air version i found it to flag me up little brower errors as many
computers hate to use .js local i thought i give it a stab at making my own version and here she is,

There i no public Download at this time as i have not cleared it with Intelliants LLC

This is only version 0.0.1.0

Name: Doors

Programmer: Rex Hellewell




========= EDIT ==========
I forgot to add the error page
and its options

========================

Functions:
Desktop Login to your Live Help Desk

Error posting on wrong details

System Tray Icon With Minimize and when Minimized a Restore option.

Windows XP and Vista Support.

[Rexzooly]

Bug Fix:
0.0.1.0 Once loged in and back out again the pass flaged up a error

This is now fixed One or 2 other changes have been made also little change to
the about page and style.

Beta Version is now ready and stable anoth for testing i have contacted the
admin to see if its ok to have it out in the public domain i am waiting on there
reply.

Thanks

[Rexzooly]

Doors 0.0.2.0 Beta

Hey i thought i would post a first look 0.0.2.0
This version is no where near ready for releace but i thought i
would post a first look image

[Rexzooly]

Versions 0.0.0.1 to 0.0.2.9 Bug now fixed
There was a bug in every version that when login out of
the app never really logged you out of the live help and only time
you would be logged out is when it timed it out as there was no real link
to the user anymore this as been now fixed login out will not take you
back to the Main login page of the app.

Version 0.0.3.0 Beta is ready for testing i guess it will be monday when we i
find out if i can releace her to the public,

I have now tested this in windows 2003Ser and XP Pro sp2/3 And i know it will under vista.

Functions:
Login Via Desktop App to Live Help,

Error posting on wrong details

System Tray Icon With Minimize and when Minimized a Restore option.

Windows XP and Vista Support.

Functions of 0.0.3.x

To be added:

Window Resize

Remeber Me

program title Edit for mulit Live desk Opens
EG:
Doors 0.0.3.6 - 581 - Rexzooly
Doors 0.0.3.6 - ??? - Rexzooly

??? = Another ID Number

If anyone as any feedback on any of this yet even tho its not public please
post here thanks

Rex

[Rexzooly]

Doors 0.0.4.0

Functions:

1. Login to Lice Help Via Desktop.
2. Resized Window - (800X600 Up).
3. Save Accouts for mutiable sites.(Remeber Me System)
4. Help System.
5. System Tray Icon With Minimize and when Minimized a Restore option.
6. Error posting on wrong details & Saving

This at this time should work great on Windows XP and Vista also should
work on windows 2000 and Server 2003/2008.

In version 0.0.4.0 Beta i also changed the theme make it less Green.
First look images should be below.


Rex
Thanks

[Rexzooly]

Doors Beta Public Now Out,

AS Stated above:

Doors 0.0.4.0

Functions:

1. Login to Live Help Via Desktop.
2. Resized Window - (800X600 Up).
3. Save Accouts for mutiable sites/users.(Remeber Me System)
4. Help System.
5. System Tray Icon With Minimize and when Minimized a Restore option.
6. Error posting on wrong details & Saving

This at this time should work great on Windows XP and Vista also should
work on windows 2000 and Server 2003/2008.

In version 0.0.4.0 Beta i also changed the theme make it less Green.
First look images should be below.


Download : HERE

Please report any bugs asap thanks :P

[sahajinirmal]

Hi Rexzooly
Really nice piece of work you have done here . thanks . it works great for me . i feel it is faster than the operator console . i would like to suggest some features if possible .
1. A pop up menu( only when logged in ) when closing asking whether you really want to close yes or no . sometimes by mistake it might get closed .
2. if the client is closed while logged in then it should automatically logoff the operator and then close .
3. i have had problems with the adobe air operator console that it gives Me no indication of visitor on the website . so if you can add a visual and audio ndication that a visitor is online . Also an option to turn off the feature .
4. if in some way You can add the feature to provide more details about the visitor location by Reverse IP look up or perhaps a small Map indicating the location or someting like that .
5. Auto logoff feature . if i get disconnected from internet during a session then the client should autologoff from the services and autologin when connected back .

you are doing a wonderful job mate

regards Sahajinirmal

[Rexzooly]

Originally Posted by sahajinirmal

Hi Rexzooly
Really nice piece of work you have done here . thanks . it works great for me . i feel it is faster than the operator console . i would like to suggest some features if possible .
1. A pop up menu( only when logged in ) when closing asking whether you really want to close yes or no . sometimes by mistake it might get closed .
2. if the client is closed while logged in then it should automatically logoff the operator and then close .
3. i have had problems with the adobe air operator console that it gives Me no indication of visitor on the website . so if you can add a visual and audio ndication that a visitor is online . Also an option to turn off the feature .
4. if in some way You can add the feature to provide more details about the visitor location by Reverse IP look up or perhaps a small Map indicating the location or someting like that .
5. Auto logoff feature . if i get disconnected from internet during a session then the client should autologoff from the services and autologin when connected back .

you are doing a wonderful job mate

regards Sahajinirmal

Ok i will disbale to option to close the program how your loged in and had a farce close options if the app working online, adding new funtions like that would be impossable my end as the desktop app is 100% the same session
the the online version there one and the same this is why you see the login
page when clicking logo before it takes you back to the main page of the app.
been able to get the detials for ip look up would mean i would need access
to the main source of the live help and and anker codes for my program to read the IP's and this would be slow.

If Live Help can add a code that first looks on the loacal PC @ lets say
Windows Drive (C) or that eva and a folder called Addons i would be able
to progam the options to have changeable soulds code would be something
like if file bla bla = false then play server file else play local but i am but
sure how JS works, reason Doors Live Help works better then the Air
one is that its using the server side files only to get access where the air first users local files to all the server files to login then the JS dose something to let it login where my version logs in via the session making it
faster but also means logout as to be govened by the session or the server will keep you loged in until it times you own.
Also i am going to look in to a idel mode where if you leave the app it will refresh every 5 mins so you dont drop the the link from server.

thanks for all the ideas

Rex

Also i like to thank Live Help to letting me set my project public.

[JBD]

Cant' extract the file.. :-(

[JBD]

K. Got it to install.

When I click on the canned messages menu, the application refreshes, making the menu unusable.