Privacy Policy
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information, site registrations, or newsletter subscriptions). The information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:
- It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
- We transfer information about you if IntelliLiveHelp is acquired by or merged with another company. In this event, Intelliants LLC will notify you before information about you is transferred and becomes subject to a different privacy policy.
Information Gathering and Usage
When you register for IntelliLiveHelp we ask for information such as your name and email.
Intelliants LLC uses collected information for the following general purposes: products and services provision, identification and authentication, services improvement, contact, and research.
Data Storage
Intelliants LLC uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run IntelliLiveHelp. Although Intelliants LLC owns the code, databases, and all rights to the IntelliLiveHelp application, you retain all rights to your data.
Disclosure
Intelliants LLC may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.
It may be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person, or as otherwise permitted or required by law.
Changes
Intelliants LLC may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address specified in your IntelliLiveHelp primary account or by placing a prominent notice on our site.
Questions
Any questions about this Privacy Policy should be emailed to info at intelliants dot com.
What People Say
I've been using IntelliLiveHelp for a few months now. Initially I was looking for a way to contact our web visitors at the right point on our site so I could maximize potential sales.
Like a store salesman, you need to work out the right time to "introduce" yourself. It works great! It's very unobtrusive for visitors, and its helped us increase sales.
But, thats NOT IntelliLiveHelp's killer feature! It allows me to see our traffic in realtime. I can see how a visitor found our site (what keywords in Google they used), and by seeing the pages they are looking at, I can see whether they are thinking of buying or not! That's the true power of IntelliLiveHelp, and why I'm addicted to it!
